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Privacy Policy

Last updated: July 2026

1. Who We Are

Casa Moderna Limited ("we", "us", "our") is a furniture and interior design company registered in Malta. This policy covers the personal data we process through our website and online store, our customer registration and order forms at forms.casamodernadms.eu, and our showroom services.

Data Controller: Casa Moderna Limited
Address: Venera Centre - 179, Cannon Road, Central Business District - Zone 5, Santa Venera. CBD 5060, Malta
Email: [email protected]
Phone: +356 2779 2779

2. What Data We Collect

When you complete the New Customer Registration form we collect:

  • Full name and, where applicable, company name
  • Identity document number (ID card) or VAT registration number
  • Email address and mobile phone number
  • Billing address and delivery address (Malta)
  • Your marketing communication preferences (email and/or SMS)
  • The date and time of submission and your IP address (for consent audit purposes)

When you place an order through our online store we collect:

  • Your name, email address and mobile phone number
  • Billing and delivery address
  • The items ordered and the order total
  • The date, time and IP address of your order (for consent and fraud-prevention purposes)

Card payments are processed directly by our payment provider, myPOS, on their secure hosted page. Your card details are entered on myPOS's system. We never receive or store your full card number, expiry date or security code.

3. How We Use Your Data

We use the information you provide to:

  • Create and manage your customer account: so we can process orders, issue invoices, and arrange deliveries.
  • Process and deliver your online orders: taking payment through our provider, confirming your order, and arranging delivery and installation.
  • Communicate with you about your purchases, delivery schedules, and after-sales service.
  • Send marketing communications (only where you have given explicit consent) about our latest collections, promotions, and design inspiration.
  • Meet our legal obligations, including VAT record-keeping under Maltese and EU law.

4. Legal Basis for Processing

  • Contract performance (Article 6(1)(b) GDPR): processing your registration details to set up your customer account and fulfil orders.
  • Legitimate interests (Article 6(1)(f) GDPR): maintaining accurate business records and preventing fraud.
  • Consent (Article 6(1)(a) GDPR): sending marketing emails or SMS messages where you have ticked the relevant boxes on the registration form. You may withdraw consent at any time.
  • Legal obligation (Article 6(1)(c) GDPR): retaining financial records as required by Maltese tax law.

5. How Long We Keep Your Data

  • Customer account data is retained for as long as you remain an active customer and for 7 years after the last transaction, as required for VAT and accounting purposes.
  • Marketing consent records are retained until you withdraw consent or request deletion, and for a further 3 years as evidence of consent.
  • Registration submissions that are rejected or not converted to a customer account are deleted after 12 months.

6. Who We Share Your Data With

We do not sell or rent your personal data. We may share it with:

  • Our software providers (ERPNext / Frappe) who process data on our behalf under a data processing agreement.
  • Our payment provider (myPOS) who processes online card payments on our behalf; your card details are entered on myPOS's secure page and are not shared with us.
  • Delivery and logistics partners where necessary to fulfil your order.
  • Professional advisers (accountants, lawyers) where required.
  • Regulatory authorities when legally required (e.g. the Malta Tax and Customs Administration).

All processors are bound by GDPR-compliant data processing agreements.

7. Your Rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten"), subject to our legal retention obligations.
  • Restrict processing of your data.
  • Data portability: receive your data in a structured, machine-readable format.
  • Object to processing based on legitimate interests.
  • Withdraw consent for marketing at any time, without affecting prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.

8. Cookies & Tracking

The registration form does not use cookies, tracking pixels, or analytics scripts. Your IP address is recorded solely for consent audit purposes and is not used for advertising or profiling.

9. Security

Your data is transmitted over an encrypted HTTPS connection and stored on servers located within the EU. Access to your registration data is restricted to authorised Casa Moderna staff only.

10. Job Applications & Recruitment

This section applies when you apply for work with us through our careers page. It sits alongside the fuller notice given at the point of collection on that page.

What we collect: your name, email address and phone number, the area you are applying for, your confirmation that you already live in Malta and may legally work here and that you speak fluent Maltese and/or English, anything you write in the message box, and the CV and supporting documents you attach, plus the date, time and IP address of your submission as evidence of your consent. Those two confirmations are job requirements and are recorded as a plain yes; we do not ask your nationality or what type of permit you hold. We do not ask for your ID card number, date of birth, photograph, nationality, marital status, health information or any other special-category data under Article 9, and we ask candidates not to send it. We never ask what you are paid now or were paid before.

Why: solely to assess your application, contact you about it and arrange an interview. We do not use recruitment data for marketing, we do not profile candidates, and no decision about you is taken by automated means.

Legal basis: your consent (Article 6(1)(a) GDPR), given separately for holding your application and for keeping it on file for future roles; and, where an application moves towards an offer, steps taken at your request before entering into a contract (Article 6(1)(b)).

Who sees it: the person responsible for hiring, and where relevant the manager of the department applied to. Applications are held in our own business system on servers within the EU, are not shared with recruitment agencies, and are never transferred outside the EU/EEA. We do not approach a current or former employer for a reference without asking you first.

How long: six months from the date you apply, after which the application and every attached document are deleted automatically, or twenty-four months if you asked us to keep you in mind for future roles. If you are hired, your application becomes part of your employment record under a separate retention period.

Deleting it: the confirmation email we send you contains a one-click link that erases your application and its documents immediately, without needing to give a reason. You may also exercise any of the rights in section 7 by emailing [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

Casa Moderna Limited
Venera Centre - 179, Cannon Road
Central Business District - Zone 5
Santa Venera. CBD 5060, Malta
Email: [email protected]
Phone: +356 2779 2779
Casa ModernaYOURS, BY DESIGN

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Venera Centre - 179, Cannon Road
Central Business District, Zone 5
Santa Venera · CBD 5060
Mon-Fri 9:30am to 7:00pm · Sat 9:30am to 1:00pm+356 2779 2779
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